Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Good quality
F***r –
Everything is super!
A***v –
All ok, received)
J***s –
10/10
Customer –
Cool jeans, a smaller size would be perfect)
B***v –
Excellent jeans, fully match the description. I was satisfied.
A***a –
Great jeans. At a height of 190 weight 75 kg came up perfectly.
J***d –
high quality
V***r –
This is the second jeans of this model ordered from this store (the first were blue 32 size). this time i took 31 size, on the parameters of height 176.weight 70 kg. waist 88 cm, hips 102 cm. this size sat slightly denser on the legs (especially on calves). but perfect in waist, can be worn without belt (32 size on blue jeans, you have to pull a little belt at the waist). according to the length and hips, the difference is minimal between 31 and 32 (cm. photo). still, the black model is slightly different “drawings/rubbing” than on the blue model. Seller recommend. delivery to chelyabinsk region (ordered 11.02.2019 arrived 11.03.2019)
K***t –
Fast delivery summer
I***v –
Excellent
D***v –
Shdancing quality, soft, the seams are even. The size of the grid corresponds clearly, compared to my jeans one in one
A***k –
Cool jeans, i advise you to buy Fast shipping)
A***v –
Jeans are cool. Good style and distinctive quality. Expectation of reality 100%. But slightly mistaken with the size in the big direction. Again ordered a smaller size.
V***v –
заказываю уже не первый раз , очень доволен и максимально быстра доставка
B***a –
so so nice and good-:) thanks
D***f –
Fits well, nice stretchy fabric
V***r –
Everything is fine, that’s only with the size a little not guessed.
S***s –
Excellent goods and beautiful store recommend
Customer –
I order my husband 2 times already. The first time i took black, now i decided to order blue. The quality is excellent, the fabric is hb, stretches a little. Comes without marriage, delivery to mordovia literally for 2,5 weeks, which i consider quite fast delivery. Everything is packed neatly. The store is positive, meets in a timely manner. Jeans on the elastic bottom, it is made neatly, without marriages. They do not sit in the skirt like a “sweet” boy. On the fly do not pay attention, it does not hang to the knees, but on the contrary gives a small freedom in the inguinal zone for personal comfort. My husband is high, almost 190 cm, weight 110 kg, take 38 size. Sits this size perfectly, in length is not short. I recommend to everyone, you will not regret it. Thanks to the seller. All the benefits.