Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Rly fast shipping. Thanks. The macine is working. will see how long… I can’t say anything about the result. Thats later
M***a –
Thank you to the store, delivered to the house intact, it seems to work, the rest we learn after time, even a gift of sun protective glasses in the case put the seller.
E***a –
The goods came quickly, did not yet stay, I’ll try to write)
Y***m –
Our orders. July old days arrival. Work well being. Wine having reported back after you.
L***a –
Received. Shines, clicks. Let’s see the result. The glasses were put in the eyeglass. Probably a gift. Thank You
Customer –
Everything works, the wife tried on the leg, with unshaven hairs, immediately twisted, as if burned means it works and the effect should be
H***n –
Packed very nice.product good quality! Tks
S***a –
Everything is just great! The product looks awesome, it’s working and the quality is amazing. It’s easy to understand how it works, the instructions are simple and I even had one paper with russian text, that’s so good store really cares about buyers. It has three different plugs which is comfortable. I’m so glad I ordered this item from the shop. I can’t wait for seeing an effect 🙂
P***t –
Like the photo
U***v –
Here came my laser machine!!!! Very fast shipping. In three weeks. Packing is good, there is no damage. There is no smell practical.
J***o –
Excellent service, arrived in two days, package in perfect condition, no bumps and very well wrapped and protected
N***a –
доставка быстрая, даже не ожидала. соответствует описанию. все пришло аккуратно упаковано, без повреждений, включила работает. помогает ли на деле, напишу после использования. есть инструкция на русском, что осень важно. рекомендуется. продавцу спасибо.
W***i –
Thank you Received Request as Soon
P***a –
everything working 🙂
E***u –
Very quick delivery. Thanks very much! Didn’t use it yet.
S***s –
Super fast delivery to New Zealand. Well packaged and in perfect condition. Product turned on and tested perfectly. Will update after trying out properly.
A***k –
The device finally works I think to test
V***o –
just receive the product. package well. havent tested yet.
A***s –
todo como en la foto, habrá que probar funcionalidad
F***a –
Excellent. Product. My wife and daughter happy.