Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***m –
good
P***r –
Very fast shipping. 2 days of order. Efektach napiszę later
Z***S –
I placed the order on January 11th, and received it on March 20th in Atyrau, Kazakhstan. The epilator was properly packed and arrived undamaged in good condition. The device is the same as described by the Seller. The Seller is nice and responsive and kindly provided Russian version of the manual. Thank you! I started testing it immediately on March 20th on different body parts. Used it no problem. Will update my feedback on the epilator’s effectiveness after couple of months.
O***A –
I love this i have ordered a second time for my friend now we LOVE IT!! The store is super nice and helps with problems
S***a –
Packed well. Delivery took almost a month
F***a –
Nice. Thank you.
B***u –
Laser przesłano to me within a week, securely packed, all OK Cap for hair removal proven, feel that removes Italian, after 3 sessions seen that hairs is less I hope so will run for 700 000 strokes Leisurely I recommend
J***u –
Deliver of product takes 5 week. Package is fine. Hope the product works as described.
G***s –
Arrived really fast, well packed and (even though I know this doesn’t mean much) it’s stylish, it has a sleek design, it’s very appealing to me. I’ve tested all three flashers, all of them work perfectly. As for how permanently will it epilate my wife, that remains to be seen but it surely made a nice gift to her.
I***a –
Shipment came in a few days, because of the warehouse in Poland. Zaczynam testing.
P***j –
Alle in bester Ordnung. Schnell geliefert und gut verpackt. Fielen Dank an Verkäufer.
K***a –
Received thanks shipping was early I’m yet to use it.
M***m –
Epilator użytkuje 3 week. It for short to tell after which time appear effects and how long to persist. Epilator is not completely painless whereas scale pain from 1 to 10 the greatest degree of what osiągnęłam, oceniłabym for 5. for such a price worth it purchase and think that effects soon out there. Recommend.
J***a –
Very fast shipping, happened in not the whole week, well packed!
Y***y –
I give 5 stars I have not tried yet I will give feedback again later. Seller I am very pleased with the interest of reliable store you can shop here
G***i –
ok
M***c –
Not used yet
M***i –
Arrived in 6 days including weekend (from Spain). Packed very well.
L***B –
Shipping is very fast, after use will leave extra feedback, store is good, communicated, thank you
J***o –
Aún no lo he probado , pero los materiales son buenos y el vendedor muy rápido en tres días en casa !!!!