Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***s –
Great, great product, I recommend it with all my heart!
K***r –
작동 잘됨 바로 결과를 확인할 수 없지만 설명과 똑같을 듯
I***d –
Very fast בנתיים smells like chicken burnt hope שעובד55555
Customer –
Express delivery from Poland. Equipment blyska, for 5 painless. Waiting for effects.
E***v –
The parcel came in full, until the dough
K***a –
Доставка быстрая. Товар внушает доверие. 3 вида вилок для розетки, две насадки, инструкция на русском. В применении прост.
Y***a –
I waited a very long time, because of the chinese new year for a very long time (well, i waited for it, i came. What a nice box, in a box a letter on a Russian with instructions and a gift for a long shipment. Managers in the store are responsive, quickly solve the problem and respond. I advise everyone!!!! About the result i will write later)
N***a –
Очень быстрая доставка! Товар работает, все отлично:)! Рекомендую и товар и продавца! 15 звезд!!! Супер:)!
M***r –
Great machine , fast shipping, merchant very nice , very reliable and responsible
L***y –
Delivered within a month by cdek, the whole, the box on the magnetic latch liked. Wife and daughter say that it works as in the salon on laser depilation only that it turns out much cheaper. I took immediately with a spare lamp so it is cheaper than then to order separately. Than to give money in the salon take it will not regret. Thank you to the store.
B***s –
Very good quality
Customer –
Goods consistent with the description mega fast delivery of order 5 days already was pack recommend
E***n –
I will update this when I have real results!
N***a –
Delivery to voronezh week! As a gift Put on sunglasses with a case! Very nice, thanks to the store. There is an instruction in the Russian language. I tried it in my work. On the “5” legs is very palpable, the bikini zone tried on the “3” mode. The result is unknown. I’ll sign in a few months.
Customer –
It’s comfortable and it seems to be taking effect in some s zone in others not but if it’s true that it is quite reheated and if you make a large area for another burning area
V***a –
Got in a month in Tomsk. Everything works. Packed was very good. The results are early.
I***R –
Packed really beautiful! long no השתמשתי but looks good
P***t –
Super, all works 🙂 see as with effects
D***a –
The goods came very quickly, delivery to home. Thank you! Everything works, the result will be recognized only in a few months.
M***v –
Ordered 29.11.2019, received 09.12.2019 by courier on hands in Ufa. Wrapped well, the box did not crumple. The quality is good, the instructions on the Russian, the store take care of the buyers. Everything works. About epilation to speak too early, but the effect and after 1 time is noticeable. For a gift is an ideal option. Cheapest in DNS 7200. Wife is happy.