We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.93 out of 5 based on 156 customer ratings
156 reviews
100% of buyers enjoyed this product!
5 stars
( 145 )
4 stars
( 11 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
V***v –
Everything works! thanks!
Rated 5 out of 5
A***v –
Maybe not very powerful. For a room of 20 square meters. Not enough moisturizing. But everything works, the colors are pleasing to the eyes. If you drip oil, then aramat The whole room. I recommend. For this price, consider it a gift.
Rated 5 out of 5
Y***a –
Very tasty oils
Rated 5 out of 5
G***n –
Order came well, though there was a delivery problem at my local post office. The packaging was also not so good but the goods inside were all okay. The humidifier works perfectly. I recommend store.
Rated 5 out of 5
M***v –
The order came intact, thank you.
Rated 5 out of 5
S***a –
Great thing! All as in the photo. The courier brought the order directly to the house.
Rated 4 out of 5
T***n –
The light indicate timing is not clear. cannot see it was at 1h 3h or …. should improve this.
Rated 5 out of 5
Customer –
Slightly packed shipping, packaging tight destroyed, but the goods arrived not broken
Rated 5 out of 5
T***i –
fast shipping, thanks
Rated 5 out of 5
N***o –
Seller hunesto but the product is bad embalamemto arrived crumpled
Rated 5 out of 5
F***f –
Top Product. Holds what it promises and looks great. I hope the it a while will hold
Rated 5 out of 5
Customer –
On the product there are some very small scuffs, but did not reduce the evaluation, as this is a trifle
Rated 5 out of 5
C***o –
Excellent article and very good store.
Rated 5 out of 5
G***a –
Just not like the package arrive crumpled, preventing can give a person.
Rated 5 out of 5
N***I –
It happened in 5 days in Nantes in France, it’s very beautiful and it works great with the remote control I recommend the store, I am satisfied
Rated 5 out of 5
Customer –
Very nice product
Rated 5 out of 5
I***d –
29 Days To Maldives
Rated 5 out of 5
Customer –
Looks really awesome. Packaging was bad. Was only slightly with Bubble plastic wrapped. The humidifier has the Transportation however good withstood. Delivery very fast
Rated 5 out of 5
M***o –
The parcel will arrived Velocissimo in just 3 days. Diffuser very beautiful, as description. Essential oils are very intense. As Soon As I try to use will add comment. Recommended
Rated 4 out of 5
Y***a –
I put 4 stars only for the fact that the humidifiers have some scratches everywhere small and they do not rub off, and so the parcel came in 5 days by courier, works while everything is ok) like, the color changes
V***v –
Everything works! thanks!
A***v –
Maybe not very powerful. For a room of 20 square meters. Not enough moisturizing. But everything works, the colors are pleasing to the eyes. If you drip oil, then aramat The whole room. I recommend. For this price, consider it a gift.
Y***a –
Very tasty oils
G***n –
Order came well, though there was a delivery problem at my local post office. The packaging was also not so good but the goods inside were all okay. The humidifier works perfectly. I recommend store.
M***v –
The order came intact, thank you.
S***a –
Great thing! All as in the photo. The courier brought the order directly to the house.
T***n –
The light indicate timing is not clear. cannot see it was at 1h 3h or …. should improve this.
Customer –
Slightly packed shipping, packaging tight destroyed, but the goods arrived not broken
T***i –
fast shipping, thanks
N***o –
Seller hunesto but the product is bad embalamemto arrived crumpled
F***f –
Top Product. Holds what it promises and looks great. I hope the it a while will hold
Customer –
On the product there are some very small scuffs, but did not reduce the evaluation, as this is a trifle
C***o –
Excellent article and very good store.
G***a –
Just not like the package arrive crumpled, preventing can give a person.
N***I –
It happened in 5 days in Nantes in France, it’s very beautiful and it works great with the remote control I recommend the store, I am satisfied
Customer –
Very nice product
I***d –
29 Days To Maldives
Customer –
Looks really awesome. Packaging was bad. Was only slightly with Bubble plastic wrapped. The humidifier has the Transportation however good withstood. Delivery very fast
M***o –
The parcel will arrived Velocissimo in just 3 days. Diffuser very beautiful, as description. Essential oils are very intense. As Soon As I try to use will add comment. Recommended
Y***a –
I put 4 stars only for the fact that the humidifiers have some scratches everywhere small and they do not rub off, and so the parcel came in 5 days by courier, works while everything is ok) like, the color changes