We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.85 out of 5 based on 62 customer ratings
62 reviews
100% of buyers enjoyed this product!
5 stars
( 53 )
4 stars
( 9 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
O***a –
Crosses are very cool!!! In life they look like in the photo. Light smell, suffocated in the package, immediately flew away. I wear r-r 39-40. Took 40, perfectly fit the material of the top textiles and oilcloth, but look great! Bright! Shoelaces do not wash. The goods are happy! In vain, only the store sent crosses in one package and a puppet film without a box. They could have been damaged during transportation. However, i was lucky and they did not even crumple.
Rated 4 out of 5
S***a –
After reading the recall, ordered in size. the store for communication to clarify the size did not come out. the sneakers are good, but were small
Rated 5 out of 5
W***e –
very nice I love it.
Rated 4 out of 5
Customer –
The product corresponds to both the description and expectations. For this price-more than a good option. Analogs in massmarket cost 3-4 times more expensive, and are made there))) delivery 2 weeks
Rated 5 out of 5
A***v –
Sneakers are very cool came for 2 weeks all as in the photo on 40 took 25,5 came i recommend
Rated 5 out of 5
A***a –
Super!
Rated 5 out of 5
Е***а –
I will write honestly, and that others did not write (from many reviews about this product). -Visually they are really gorgeous, bright and stylish -Material, alya suede and alya leather, so i know exactly what it is for the season, they are not washed. But more for such money could not be expected -Inside very smell of glue, well, straight very -While i have flat feet and i can not wear heels at all and avoid the platform in shoes, on the leg (while only when fitting) they sat comfortably and with my weight (54 size of clothes) platform did not wake -All parts of which are made of sneakers (their upper part) are very thin and i would call them flimsy -But at the same time they look awesome and this is an excellent purchase for the season -Delivery to kiev 3 weeks Thank you store)
Rated 5 out of 5
K***i –
Luv the shoes
Rated 5 out of 5
J***e –
Prosto Super Kedi.
Rated 5 out of 5
A***t –
Fast delivery, unfortunately there is a bad smell, they are super beautiful I love they look very comfortable not tried yet
Rated 5 out of 5
Customer –
Quality autumn is good! At 38 the size approached 40. Look great! I will order more. I recommend
Rated 5 out of 5
S***v –
Fast shipping! Fit in size! Very light and beautiful! Fully match the photo! Thank you very much!
Rated 4 out of 5
A***a –
2 times do not fall with the size. Took on the tape at 25,5 cm, and for a large 🙁 and so cool
Rated 4 out of 5
A***a –
Did not guess with the size. 🙁
Rated 5 out of 5
L***l –
So cool! At 26.5 took 9 size, approached the size.
Rated 5 out of 5
I***a –
Good goods. At 39 russian ordered 9,5 (on the sole written 41), i can accurately say that they are not very big, i think 9 would be exactly the same. Took with a margin as the child’s leg grows very quickly. For a wide leg is generally comfortable, because. They’re free inside. Because of the sole heavy. Packed in a normal package and a package with a puffy. Delivery exactly on time (directly on the first day that is indicated in the terms) was in ryazan. it was tracked.
Rated 5 out of 5
K***k –
Sneakers are super bright and high quality! But i did not guess with the size, very large.
Rated 5 out of 5
P***s –
pretty cool order a 9.5 it was way to big. so order another one cause I really like this sneakers. insides is soft delivery was okay to ny.
Rated 5 out of 5
C***r –
I love beautiful and big don’t hurt my foot fit 41 and buy 44 i stay super
O***a –
Crosses are very cool!!! In life they look like in the photo. Light smell, suffocated in the package, immediately flew away. I wear r-r 39-40. Took 40, perfectly fit the material of the top textiles and oilcloth, but look great! Bright! Shoelaces do not wash. The goods are happy! In vain, only the store sent crosses in one package and a puppet film without a box. They could have been damaged during transportation. However, i was lucky and they did not even crumple.
S***a –
After reading the recall, ordered in size. the store for communication to clarify the size did not come out. the sneakers are good, but were small
W***e –
very nice I love it.
Customer –
The product corresponds to both the description and expectations. For this price-more than a good option. Analogs in massmarket cost 3-4 times more expensive, and are made there))) delivery 2 weeks
A***v –
Sneakers are very cool came for 2 weeks all as in the photo on 40 took 25,5 came i recommend
A***a –
Super!
Е***а –
I will write honestly, and that others did not write (from many reviews about this product). -Visually they are really gorgeous, bright and stylish -Material, alya suede and alya leather, so i know exactly what it is for the season, they are not washed. But more for such money could not be expected -Inside very smell of glue, well, straight very -While i have flat feet and i can not wear heels at all and avoid the platform in shoes, on the leg (while only when fitting) they sat comfortably and with my weight (54 size of clothes) platform did not wake -All parts of which are made of sneakers (their upper part) are very thin and i would call them flimsy -But at the same time they look awesome and this is an excellent purchase for the season -Delivery to kiev 3 weeks Thank you store)
K***i –
Luv the shoes
J***e –
Prosto Super Kedi.
A***t –
Fast delivery, unfortunately there is a bad smell, they are super beautiful I love they look very comfortable not tried yet
Customer –
Quality autumn is good! At 38 the size approached 40. Look great! I will order more. I recommend
S***v –
Fast shipping! Fit in size! Very light and beautiful! Fully match the photo! Thank you very much!
A***a –
2 times do not fall with the size. Took on the tape at 25,5 cm, and for a large 🙁 and so cool
A***a –
Did not guess with the size. 🙁
L***l –
So cool! At 26.5 took 9 size, approached the size.
I***a –
Good goods. At 39 russian ordered 9,5 (on the sole written 41), i can accurately say that they are not very big, i think 9 would be exactly the same. Took with a margin as the child’s leg grows very quickly. For a wide leg is generally comfortable, because. They’re free inside. Because of the sole heavy. Packed in a normal package and a package with a puffy. Delivery exactly on time (directly on the first day that is indicated in the terms) was in ryazan. it was tracked.
K***k –
Sneakers are super bright and high quality! But i did not guess with the size, very large.
P***s –
pretty cool order a 9.5 it was way to big. so order another one cause I really like this sneakers. insides is soft delivery was okay to ny.
C***r –
I love beautiful and big don’t hurt my foot fit 41 and buy 44 i stay super
D***z –
100%. good quality