We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.85 out of 5 based on 62 customer ratings
62 reviews
100% of buyers enjoyed this product!
5 stars
( 53 )
4 stars
( 9 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Customer –
Very nice, light and perfect size
Rated 5 out of 5
H***d –
Arrived in 10 days to uk
Rated 5 out of 5
A***z –
Perfect crosses! Just love! I love them! Thank you for fast shipping and chic item)
Rated 4 out of 5
A***O –
They carve very small.
Rated 5 out of 5
Customer –
same as picture very satisfied
Rated 5 out of 5
K***l –
I love the shoes! I can’t wear them to tight.
Rated 5 out of 5
G***a –
Looks super. Great. Uraa and the size approached super, thank you very much. I advise. fashionable, there are definitely no such.
Rated 5 out of 5
N***a –
Delivery to st. petersburg took less than a month, excellent crosses, fit perfectly in size, in russian 40, took 9,5, comfortable, comfortable, very long to them, did not decide to order, bought and did not regret
Rated 5 out of 5
R***m –
I love this shoe size is accurate
Rated 4 out of 5
Customer –
Thanks for delivering this item. Is very nice
Rated 5 out of 5
A***a –
I’m happy! Soft, light, not plastic! Quality is good, odorless. At its 22.8 ordered the size of 36, i do not remember what it is by the figure of 5 or what… The platform is felt, when walking the thumb rests in the sock, but life does not interfere) fit on a wide foot. I did not communicate with the store. Sent not immediately.
Rated 5 out of 5
M***a –
Cool for its price, quality norms, came for dad weeks, the size is the same, bright stylish) i recommend the store and the goods
Rated 5 out of 5
D***a –
Cool. thanks!!!
Rated 4 out of 5
H***a –
Crosses are cool. Quality. I ordered the size grid of the store! Wrong… At its 37-38 ordered size 9-this is really our p.40!
Rated 4 out of 5
N***a –
For a photo shoot. As from colored paper sewn. On the leg is beautiful. the size matches
Rated 5 out of 5
I***g –
They look perfect but are 1 size too small, make sure you go a size up! I will sell this one to my friend who has smaller feet and buy 2 more for myself
Rated 5 out of 5
A***t –
Wore them out to the fair for the first time and they were really comfortable. They are just like the picture. The red and green parts are a velvet material. I love them! Plus they shipped fast. Came sooner than some things I bought a week before.
Rated 5 out of 5
B***a –
At its 38,25 cm. I ordered 41, 9,5. It was possible and 9 to order, a little large, but you can walk. There is a smell and a little heavy, thought it would be easier. And in general, cool sneakers, i hope at least the season lasts. Went 14 days, but went for a long time.
Rated 5 out of 5
K***m –
Sneakers super) i have a foot length of 25,2, ordered for 25,5, could a smaller size order, it would be perfect, the delivery is very fast
Rated 5 out of 5
E***a –
The sverdlovsk region reached 24 days. Krosy fire!!! I’m delighted!!! At 39-40 (in stores i buy more than 40) 9.5 tulle in a tulle, but with a thick toe there will be a small size. I recommend! Only shoelaces dofig)) did not understand them))
Customer –
Very nice, light and perfect size
H***d –
Arrived in 10 days to uk
A***z –
Perfect crosses! Just love! I love them! Thank you for fast shipping and chic item)
A***O –
They carve very small.
Customer –
same as picture very satisfied
K***l –
I love the shoes! I can’t wear them to tight.
G***a –
Looks super. Great. Uraa and the size approached super, thank you very much. I advise. fashionable, there are definitely no such.
N***a –
Delivery to st. petersburg took less than a month, excellent crosses, fit perfectly in size, in russian 40, took 9,5, comfortable, comfortable, very long to them, did not decide to order, bought and did not regret
R***m –
I love this shoe size is accurate
Customer –
Thanks for delivering this item. Is very nice
A***a –
I’m happy! Soft, light, not plastic! Quality is good, odorless. At its 22.8 ordered the size of 36, i do not remember what it is by the figure of 5 or what… The platform is felt, when walking the thumb rests in the sock, but life does not interfere) fit on a wide foot. I did not communicate with the store. Sent not immediately.
M***a –
Cool for its price, quality norms, came for dad weeks, the size is the same, bright stylish) i recommend the store and the goods
D***a –
Cool. thanks!!!
H***a –
Crosses are cool. Quality. I ordered the size grid of the store! Wrong… At its 37-38 ordered size 9-this is really our p.40!
N***a –
For a photo shoot. As from colored paper sewn. On the leg is beautiful. the size matches
I***g –
They look perfect but are 1 size too small, make sure you go a size up! I will sell this one to my friend who has smaller feet and buy 2 more for myself
A***t –
Wore them out to the fair for the first time and they were really comfortable. They are just like the picture. The red and green parts are a velvet material. I love them! Plus they shipped fast. Came sooner than some things I bought a week before.
B***a –
At its 38,25 cm. I ordered 41, 9,5. It was possible and 9 to order, a little large, but you can walk. There is a smell and a little heavy, thought it would be easier. And in general, cool sneakers, i hope at least the season lasts. Went 14 days, but went for a long time.
K***m –
Sneakers super) i have a foot length of 25,2, ordered for 25,5, could a smaller size order, it would be perfect, the delivery is very fast
E***a –
The sverdlovsk region reached 24 days. Krosy fire!!! I’m delighted!!! At 39-40 (in stores i buy more than 40) 9.5 tulle in a tulle, but with a thick toe there will be a small size. I recommend! Only shoelaces dofig)) did not understand them))