We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.85 out of 5 based on 62 customer ratings
62 reviews
100% of buyers enjoyed this product!
5 stars
( 53 )
4 stars
( 9 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
S***v –
Fast shipping! Fit in size! Very light and beautiful! Fully match the photo! Thank you very much!
Rated 4 out of 5
A***a –
2 times do not fall with the size. Took on the tape at 25,5 cm, and for a large 🙁 and so cool
Rated 4 out of 5
A***a –
Did not guess with the size. 🙁
Rated 5 out of 5
L***l –
So cool! At 26.5 took 9 size, approached the size.
Rated 5 out of 5
I***a –
Good goods. At 39 russian ordered 9,5 (on the sole written 41), i can accurately say that they are not very big, i think 9 would be exactly the same. Took with a margin as the child’s leg grows very quickly. For a wide leg is generally comfortable, because. They’re free inside. Because of the sole heavy. Packed in a normal package and a package with a puffy. Delivery exactly on time (directly on the first day that is indicated in the terms) was in ryazan. it was tracked.
Rated 5 out of 5
K***k –
Sneakers are super bright and high quality! But i did not guess with the size, very large.
Rated 5 out of 5
P***s –
pretty cool order a 9.5 it was way to big. so order another one cause I really like this sneakers. insides is soft delivery was okay to ny.
Rated 5 out of 5
C***r –
I love beautiful and big don’t hurt my foot fit 41 and buy 44 i stay super
Rated 5 out of 5
D***z –
100%. good quality
Rated 5 out of 5
Customer –
so soft and lovely came on time ordered on 2/3/2019 got on 20/3/2019 18 days
Rated 5 out of 5
S***n –
I am size 10 and size 10 this shoes fits perfect. Take your size.
Rated 5 out of 5
N***n –
My lil sister love hers also.
Rated 5 out of 5
E***a –
Cool
Rated 5 out of 5
A***a –
Cute, made neatly, delivery month
Rated 5 out of 5
E***a –
6 rr at 23.5 cm exactly back to back. Soft, light very, bright, the materials are all artificial, the strips are orange and red painted with paint. Of course, with a close and careful inspection it is clear that the price is too high, all the beauty is the color and softness of the sole, and all! But on the street all this is not noticeable. Info for picky))) the child for the season will go. Arrived quickly
Rated 5 out of 5
J***K –
Awesome croses!!!
Rated 5 out of 5
J***i –
perfect I love these shoes and the size was exactly what it says suosittelen aivan mahtavat kengät ja kokotaulukko piti paikkansa
S***v –
Fast shipping! Fit in size! Very light and beautiful! Fully match the photo! Thank you very much!
A***a –
2 times do not fall with the size. Took on the tape at 25,5 cm, and for a large 🙁 and so cool
A***a –
Did not guess with the size. 🙁
L***l –
So cool! At 26.5 took 9 size, approached the size.
I***a –
Good goods. At 39 russian ordered 9,5 (on the sole written 41), i can accurately say that they are not very big, i think 9 would be exactly the same. Took with a margin as the child’s leg grows very quickly. For a wide leg is generally comfortable, because. They’re free inside. Because of the sole heavy. Packed in a normal package and a package with a puffy. Delivery exactly on time (directly on the first day that is indicated in the terms) was in ryazan. it was tracked.
K***k –
Sneakers are super bright and high quality! But i did not guess with the size, very large.
P***s –
pretty cool order a 9.5 it was way to big. so order another one cause I really like this sneakers. insides is soft delivery was okay to ny.
C***r –
I love beautiful and big don’t hurt my foot fit 41 and buy 44 i stay super
D***z –
100%. good quality
Customer –
so soft and lovely came on time ordered on 2/3/2019 got on 20/3/2019 18 days
S***n –
I am size 10 and size 10 this shoes fits perfect. Take your size.
N***n –
My lil sister love hers also.
E***a –
Cool
A***a –
Cute, made neatly, delivery month
E***a –
6 rr at 23.5 cm exactly back to back. Soft, light very, bright, the materials are all artificial, the strips are orange and red painted with paint. Of course, with a close and careful inspection it is clear that the price is too high, all the beauty is the color and softness of the sole, and all! But on the street all this is not noticeable. Info for picky))) the child for the season will go. Arrived quickly
J***K –
Awesome croses!!!
J***i –
perfect I love these shoes and the size was exactly what it says suosittelen aivan mahtavat kengät ja kokotaulukko piti paikkansa
Customer –
look as same as the picture
F***r –
Beautiful
A***a –
these shoes are so comfy !!