Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***l –
Jeans are warm all well but short. Length 104 cm. The inner seam is 76 cm.
N***a –
Thank you for the goods! Excellent quality. To note for buyers, i inform that the size grid fully corresponds to the table declared by the store. I reinsured and ordered with a margin of two sizes larger. The growth of the husband 1m78, weight 110 kg. I ordered 46 size. I was afraid to order the size in size, but in vain. Jeans are very large. The belt includes a palm rib. It was necessary to order 42 size. Of course it’s my joint. Without claims to the seller. Just keep in mind my experience. Good luck to all!
D***x –
the product is not for me but the size is ok.
V***k –
Quality is good, though shipping is very long
A***v –
Warm, pleasant to the touch. The size approached. Thanks to the store.
Customer –
Very good jeans!
N***D –
Top vendeur + + + Top produit + + +
Customer –
Best store, quality goods
M***v –
Normal pants, warm, not narrowed, slightly stretch
J***o –
Chiseline juba teist korda essaid olid nasweaters suured need sobisid hästi mina 178-75
I***a –
Bikses labas, bildē izskat s lab k nek ir, un viens no lieliem brīnumiem kas parasti nav j em izmērs maz ks jo bikses ir oti lielas,
R***n –
Description corresponds
A***y –
Shipment/delivery by mail of the russian federation = 23 days, normal. Packaging-an ordinary p/e package (it was possible in the “doll” package-the greedy store), but it came all intact. Price/quality ratio is very good, these jeans work out every ruble, out of 1125 for them stuck) On the parameters: height 182 cm, weight 86 kg-sat well-nothing to modify is not necessary. Fleece on thermal insulation is normal (but i have and better), to say that it is very warm-you can not (-below-15 * with a breeze-without underwear, they will be cold (. Quality jeans-normal. With the seller did not communicate-there was no need. In general-you can take)
J***o –
Minu mõõt 178cm 70kg ostsin 35 natuke tunduvad suured venivad hästi ja väga mugavad jalas.Tellisin uued 34 prooviks.
H***i –
perfect and nice package pag
S***n –
good
K***r –
looks and feels very nice and fits perfectly
P***l –
Jeans turned out to be big, but by my fault. Asked the store for two sizes larger. In general, warm, nowhere there are threads, dense pockets of quality material. In harsh weather (-35) i think warm. If i finish something, if i don’t finish it, i’m frozen to death and my jeans haven’t saved me.
G***a –
Very pleasant to the body fabric, stretch, excellent quality, after fitting i will add information. Track number tracked. Thank you for the goods! I recommend the store, i will order more.
Customer –
very nice