Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***y –
I ordered three things, drove three parcels, on average to kaliningrad-a month, plus/minus. Quality-at altitude, i recommend! The fabric is pleasant, not pure cotton: in the composition of more polyester, viscose, elastane, with the back of a small fluff-good in cool weather! On my sizes: height 175, weight 75, waist somewhere 88, sat well. Measurements of jeans w32/l32 (slim fif, they are the same-ray fit): sweat 42, pob 50, ext. seam 76, ls. height 102.5. All successful purchases!
G***k –
Jeans fire, good, at 176/88 waist 90 sat normally, well, a little bit with a stretch buttoned, and so normal in the house and legs, my size is russian 48-50, ordered 32/32 luz fit
N***a –
The first jeans that fit in size and height. Our parameters: weight 56 kg. Height 165 cm. From 80 cm. About 92 cm. The son is delighted with the purchase. The fabric is unusual, soft, pleasant to the touch. I trusted the reviews. Thanks to all who described jeans in detail. Shop and store recommend.
E***z –
Quality, price-everything is fine!!! In size, corresponds to the description
B***g –
Waist is a little element.
E***n –
Delivery is almost a month, good summer jeans, slightly wide in the belt i’ll try to sew.
L***a –
Thanks a lot to the store for the fast shipping of the goods. jeans came for two weeks and corresponds to the description and size. Given that we take without fitting (the husband wears jeans 33-34 size) took 33, because a little stretch. Seller recommend!!!
M***a –
thanks 16 days
V***k –
I order jeans for the second time, the delivery is very fast, the store is attentive and responsible, jeans quality.
Y***o –
Duge tonenki, pure litny. I have a mountain, rosemir is accurate.
V***s –
Don’t jinsi for a small penny. Spvidka delivery. I recommend the store.
V***n –
Shipping 14 days! Excellent quality! The store answers quickly and helps with the selection of size. I recommend to everyone.
O***a –
32 size for 52 little… and so the jeans are good very, quality… more suitable model for boys young, the pants are almost .. delivery fast
R***p –
Excellent jeans, thanks to the sale, tight, deep pockets, well packed package
Customer –
Cool.
S***h –
Good jeans and size one to one. The store is generally super, i take not the first time. I recommend.
I***v –
Jeans sat perfectly. weight 84 height 174 size took 32 to l 32. The quality is excellent, even shortened is not necessary. thanks to the store, honor and respect.
Customer –
Jack jones is driving! Size accurate, quality at height. If the price is promotional-generally chic.
Customer –
I’m very satisfied
A***n –
Jeans match the price. A little narrow in the belt. Ordered after receiving the same, only another color and another at a discount.