Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***B –
Отпадная штука, пришла быстро, все работает, упаковано замечательно, зубы моет превосходно, очень рекомендую
C***n –
second order… very good
C***o –
Effica, beau, fonctionnel
K***a –
Отличный ирригатор, доставили за 3 дня в Москву! Покупкой очень довольна
V***a –
Took another man, came in perfect condition box (it is in the form of a beautiful tube). Compared to the HF-5 of the same company is much smaller and more portable. Looks beautiful. According to the review-very powerful.
A***k –
The pressure is powerful, if the water norms, if the solution flow large, quickly ends
I***a –
Bought as a gift, delivered quickly, upon receipt was discharged, charged for the evening, mom is happy
J***a –
Pros-foldable, portable, cons-weak spray head. For this money-ok
E***o –
The store very quickly sent the order, to vorkuta in 5 days. All in the kit, everything works. No claims.
O***a –
As a result, I ordered Xiaomi, the quality is better
C***r –
Super Qualität danke vielmals
S***v –
Brought very quickly. Quality is good.
S***a –
This is the fastest package with ali express. Thank you. Irrigator liked. Instruction in english, but i in two accounts myself figured out everything. The device is made qualitatively, not flimsy. Packed well. The parcel was delivered by the courier home. I read somewhere in the reviews that the gums bleed when used, i’m fine. Now the pain of cleaning braces after eating came to an end. I recommend to everyone! Really comfortable thing.
A***a –
I did not receive my order, IML did not even notify me in any way about the arrival of the parcel and sent the parcel back. This is how the branch works in Ufa on the street m Zhukov 10.
A***v –
The set corresponds to the description. Going simple. The cap as a water tank is dressed very tightly (there is a silicone ring), which is very good-the water does not leak. Batteries are charged (checked for short-term inclusion). With water has not yet checked, as these are gifts
V***o –
The pump performance is too large, and the diameter of the holes on the nozzles. Therefore, the consumption is huge, the capacity is enough for a moment. And so normal.
M***a –
Заказываю ирригатор этой фирмы уже не в первый раз. ношу брекеты и без него не обойтись: очень компактный, удобно брать с собой. Хороший напор, есть несколько режимов.
M***g –
Purchase satisfied. All right. Delivery is fast. I wish the store good and happiness.
R***i –
All OK to description
I***a –
При наличии стационарного ирригатора уде не представляю себе полноценной гигиены без удаления всего лишнего таким способом. Именно по этой причине был приобретен этот «дорожный» вариант: мне (брекетоносцу) и маме (коронконосцу). К покупке рекомендую! Напора вполне хватает. У меня на одну чистку уходит 2 стаканчика. Доставкк была из Рф, пришло буквально за 4 раб.дня!