Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***n –
Your products are always great, quality first. Oramai vesto only SIMWOOD. Thank You
S***v –
The size grid fully corresponds to the product. Earlier this store ordered trousers. After the first wash, they appeared white stripes along the entire length. The reasons were never established. Let’s see what will happen with jeans. The first impression is good. If you survive the first wash, then i can definitely recommend to buy this product from this seller.
D***h –
Cool pants
A***v –
Quickly delivered (within 3 weeks). At my height of 175 and weight 93 kg 34th came up clearly. Satisfied with the quality. The color is slightly different, but for my taste for the better))) (took dark). Need a belt, but there is no need to shorten-sat down “like on me”. I’ll take another couple. Thank You
J***t –
Jinsi klasni, skoda z rosemir did not wonder
S***v –
Jeans arrived pretty quickly. A couple of weeks before ivanovo. In size got more than, even a stock with a margin, and they stretch have, along the length-there is a bend, probably i will leave, i will not shorten, with a bend-clearly on me (167 growth) The quality is excellent, no protruding threads, stitched, the jeans itself looks good, not flimsy. how will be worn and for how long, time will show. Sign in the future. While everyone is happy, thanks to the store! i recommend +
R***v –
Good quality. You can take
G***M –
good product, a little strach like fabric. fit perfectly. fast processing and shipping. great packing. will buy more products from this store.
I***a –
Jeans are great! Quality material, dense. Sit and look good! On height 172, hips 90 and waist 80 ordered size 30. It came perfectly. We will definitely order more. Thanks to the store.
S***s –
All right, nothing else to say.
D***s –
And * the live color is much steeper than on pictures. Without tanks, threads do not stick out, the material is generally very high quality. And very well approached. In general, i did not expect for $30 to take excellent jeans from the chinese company. Very pleased, the store is well done.
N***a –
Thank you for the fast delivery! Jeans are good. But the color was sent different. I ordered light came dark.
S***s –
I suggest taking size for my sizes.
Customer –
Safe arrived and good quality as advertised
L***l –
Not enough for about 102
U***n –
Received!!!!! the truth of the parcel was long but in this wine of the ukrainian customs, the growth of 1,76 cm weight 76 kg. Perfectly fit, the quality is excellent, packed very high quality, all in branded packages, and not as usual in celafan, the color well is very cool, the store will tell you everything, really very much satisfied with jeans, I advise the store to everyone, products of excellent quality, and prices, in ukraine for such money i would not buy, so thank you all very much to those people who took part in the fact that these jeans came to ukraine and really pleased their owner!!!!! thanks again!!!! Photo wakes later
Customer –
Excellent)
U***v –
Gorgeous jeans. With the size hit the point. As sewn on me.
C***n –
Too large size length perfect good quality level
J***j –
Vsio super for Rost 1.75 cm, ves 82 kg vzial 33 razmer podoshli idealno