We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.85 out of 5 based on 61 customer ratings
61 reviews
100% of buyers enjoyed this product!
5 stars
( 52 )
4 stars
( 9 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Z***z –
Warm shoes, do not get wet, size in size, my husband and i are very satisfied! We recommend this product to everyone.
Normal bots, the size approached. Warm, in-20 foot norms
Rated 5 out of 5
M***y –
Great bots! On the russian 41 back-to-back, but everything is convenient, nowhere presses. Light and soft. I didn’t go outside yet. In general, satisfied, for such a price just fire)
Rated 5 out of 5
R***r –
The product corresponds to the description, good enough quality, look very good, you can recommend to buy
Rated 5 out of 5
A***n –
On tracking the parcel went. And tracking post russia parcel came and wait but there was no it. I had to open a dispute as it has been 50 days. Shoes excellent
Rated 5 out of 5
G***d –
The size is the same, 8,5-42. the sole is soft
Rated 5 out of 5
V***k –
Delivery almost two months ukrmail. In the photo, the shoes are more presentable than in fact. In fact, they will be lower and easier. But light and warm enough. Took on his 43, it turned out a little with a margin for a warm sock. In general, norms
Rated 5 out of 5
L***a –
Light and wonderful
Rated 5 out of 5
J***a –
Product as described. Thanks!
Rated 5 out of 5
M***a –
Looks exactly like the picture
Rated 4 out of 5
O***N –
ok
Rated 5 out of 5
E***a –
Sneakers cool came on time.
Rated 5 out of 5
A***s –
Excellent quality. I highly recommend it.
Rated 5 out of 5
O***o –
The product corresponds to the description. Good quality. Fast shipping. Good sociable store. I recommend.
Rated 4 out of 5
N***u –
It is unlikely that shoes can be considered winter, at least in the conditions of russia, because the shoes slip, although it should not, they are not cold.
Rated 5 out of 5
L***a –
Went to ukraine for a long time but we did not hurry. My brother is very pleased and thanks to the parent. Bought on his 43 leg
Z***z –
Warm shoes, do not get wet, size in size, my husband and i are very satisfied! We recommend this product to everyone.
Customer –
Good shoes
I***. –
Užsakiau 01.16 gavau 02.09 Batai patogūs, minkšti. Ačiū
V***n –
Normal bots, the size approached. Warm, in-20 foot norms
M***y –
Great bots! On the russian 41 back-to-back, but everything is convenient, nowhere presses. Light and soft. I didn’t go outside yet. In general, satisfied, for such a price just fire)
R***r –
The product corresponds to the description, good enough quality, look very good, you can recommend to buy
A***n –
On tracking the parcel went. And tracking post russia parcel came and wait but there was no it. I had to open a dispute as it has been 50 days. Shoes excellent
G***d –
The size is the same, 8,5-42. the sole is soft
V***k –
Delivery almost two months ukrmail. In the photo, the shoes are more presentable than in fact. In fact, they will be lower and easier. But light and warm enough. Took on his 43, it turned out a little with a margin for a warm sock. In general, norms
L***a –
Light and wonderful
J***a –
Product as described. Thanks!
M***a –
Looks exactly like the picture
O***N –
ok
E***a –
Sneakers cool came on time.
A***s –
Excellent quality. I highly recommend it.
O***o –
The product corresponds to the description. Good quality. Fast shipping. Good sociable store. I recommend.
N***u –
It is unlikely that shoes can be considered winter, at least in the conditions of russia, because the shoes slip, although it should not, they are not cold.
L***a –
Went to ukraine for a long time but we did not hurry. My brother is very pleased and thanks to the parent. Bought on his 43 leg
T***v –
Description accurate everything came up.
S***y –
great shoes!