We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.85 out of 5 based on 61 customer ratings
61 reviews
100% of buyers enjoyed this product!
5 stars
( 52 )
4 stars
( 9 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
S***y –
great shoes!
Rated 4 out of 5
R***r –
I ordered them 28.5 cm i fit 28.5 and those didn’t stay in mexico, they’re very fair, they’re good quality but they’re very young.
Rated 5 out of 5
K***a –
Very long shipping but boots are good quality. Very light and comfortable
Rated 5 out of 5
Customer –
The color is darker than in the picture. I like light blue, but dark blue came. But the product is good. Shoes are light, comfortable.
Rated 5 out of 5
Customer –
Super recommend, consistent with the description, very convenient, fast delivery 🙂 <3
Rated 5 out of 5
D***e –
perfect
Rated 5 out of 5
A***k –
45 is too big for my 43-44
Rated 5 out of 5
R***h –
Looks decent. On the leg is comfortable. Size 8,5 exactly for 41r russian, without stock
Rated 5 out of 5
P***T –
Very good quality, tongue lacing system very convenient, shoe very hot. Thank you.
Rated 4 out of 5
L***n –
All thinks ok, thank you
Rated 5 out of 5
A***n –
Good shoes, but for severe frost will not work.
Rated 4 out of 5
E***a –
The size coincided. There were three weeks in belarus. Velcro closure-shit. In 2 weeks she broke off. Here is this strip of zigzags, which ends with velcro-extremely flimsy and unreliable. And so like nothing, for such money will go
Rated 5 out of 5
S***a –
Very comfortable and warm. I bought them to go to the snow and they go perfectly. They don’t slip and the foot stays warm and dry. Recommended 100%
Rated 5 out of 5
R***m –
like the picture …. the store is very good … i recommend it
Rated 5 out of 5
R***v –
Very comfortable and warm. Walked for a long time, i wanted to open a dispute. But come. Cut, much better than nike for 54 dollars.
Rated 4 out of 5
V***r –
Boots bomb!!! Quality at height, threads do not stick out, everything is sewn smoothly. Fur probably not real, but very nice and very warm. Light and very comfortable. Of the minuses-to ukraine went 2 months and when unpacked, then on the right shoe immediately broke off the tightening (had to be carried to the workshop to build on better). And in general, the order is satisfied. Acquaintances have replaced and opigeli, especially for what price i bought them. In a word i recommend. Took on our 42 size
S***y –
great shoes!
R***r –
I ordered them 28.5 cm i fit 28.5 and those didn’t stay in mexico, they’re very fair, they’re good quality but they’re very young.
K***a –
Very long shipping but boots are good quality. Very light and comfortable
Customer –
The color is darker than in the picture. I like light blue, but dark blue came. But the product is good. Shoes are light, comfortable.
Customer –
Super recommend, consistent with the description, very convenient, fast delivery 🙂 <3
D***e –
perfect
A***k –
45 is too big for my 43-44
R***h –
Looks decent. On the leg is comfortable. Size 8,5 exactly for 41r russian, without stock
P***T –
Very good quality, tongue lacing system very convenient, shoe very hot. Thank you.
L***n –
All thinks ok, thank you
A***n –
Good shoes, but for severe frost will not work.
E***a –
The size coincided. There were three weeks in belarus. Velcro closure-shit. In 2 weeks she broke off. Here is this strip of zigzags, which ends with velcro-extremely flimsy and unreliable. And so like nothing, for such money will go
S***a –
Very comfortable and warm. I bought them to go to the snow and they go perfectly. They don’t slip and the foot stays warm and dry. Recommended 100%
R***m –
like the picture …. the store is very good … i recommend it
R***v –
Very comfortable and warm. Walked for a long time, i wanted to open a dispute. But come. Cut, much better than nike for 54 dollars.
V***r –
Boots bomb!!! Quality at height, threads do not stick out, everything is sewn smoothly. Fur probably not real, but very nice and very warm. Light and very comfortable. Of the minuses-to ukraine went 2 months and when unpacked, then on the right shoe immediately broke off the tightening (had to be carried to the workshop to build on better). And in general, the order is satisfied. Acquaintances have replaced and opigeli, especially for what price i bought them. In a word i recommend. Took on our 42 size
P***v –
The goods came in 42 sizes, and ordered 44
N***h –
Quality is fine. Velcro! The goods are satisfied!
C***o –
perfecta ,como esperaba
A***a –
Size 43, very comfortable, the sole is good