We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.82 out of 5 based on 60 customer ratings
60 reviews
100% of buyers enjoyed this product!
5 stars
( 49 )
4 stars
( 11 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 4 out of 5
R***t –
The shoe string was damaged on one of the shoes was damaged. It is ripped almost in half I will have to buy another shoe string but the shoes are very nice and my son loves them. Just make sure shoe strings are not damaged. Thank you.
Rated 5 out of 5
V***s –
Perfect Shoes!!!
Rated 5 out of 5
E***o –
They look normal. Thanks for the socks. Size corresponds.
Rated 5 out of 5
U***a –
love the shoes & fast delivery! purchased 2
Rated 4 out of 5
Customer –
Real biutiful macci accattativilli also inglisc scorreggiuto
Rated 5 out of 5
M***m –
Great Color and Broad convenient!
Rated 5 out of 5
D***E –
super! очень быстра прислали, спосибо! и за подарачек
Rated 5 out of 5
A***a –
Funny, light, i think the legs will not freeze, on the foot 30 cm, rus 45, took 14, a little freely even, the socks warm can be pricked, the store put the socks as a gift, truth on the female foot on the foot up to 25 cm. Thank you seller!
Rated 5 out of 5
U***d –
Wife loves them
Rated 5 out of 5
R***s –
Thank you very much to the store for the beautiful sneakers. And extra thanks for the gift of the socks. These sneakers correspond to 46-47 size 28-29 cm with a low lift. So, it is better to take 2 sizes more-do not make a mistake. On the leg look beautiful. In fact, not enough, well, i think the fur will sit a little and everything will be ok! Came within 14 days. I think it’s fast. Bubble packing, everything is neat, there is no smell. How to show themselves in the process of socks will write in addition. Once again i want to thank the seller of this store. I recommend. Very executive and responsible seller.
Rated 5 out of 5
V***l –
Shoes are great! But it is unlikely that it is winter! If only to move in the car! Peter has been driving for about three weeks!
Rated 5 out of 5
F***y –
Sneakers in size guessed, of course fire. I recommend
Rated 5 out of 5
J***z –
Very nice shoe, size fits the description
Rated 5 out of 5
A***n –
Excellent, light sneakers. I do not think that the russian winter will fit, but the thing is good.
Rated 5 out of 5
L***a –
buenas
Rated 4 out of 5
D***i –
Warm dish
Rated 5 out of 5
A***h –
Thank you very quickly exactly a week. And as a gift to nazki. Thank you, real man.
Rated 4 out of 5
Customer –
Okey.
Rated 5 out of 5
A***v –
Delivery is fast. Excellent winter sneakers. At its 45th, took the 46th and did not lose, came to akkurat. The sneakers (boots) are warm, up to-20 exactly the legs will not freeze. Very comfortable. Purchase is satisfied with all 100. As a gift put summer socks, which is also excellent.
Rated 5 out of 5
N***a –
I ordered 12 for 44-45, and came to 42-43 (it’s good that there is someone to wear) and so good, soft, warm, very light
R***t –
The shoe string was damaged on one of the shoes was damaged. It is ripped almost in half I will have to buy another shoe string but the shoes are very nice and my son loves them. Just make sure shoe strings are not damaged. Thank you.
V***s –
Perfect Shoes!!!
E***o –
They look normal. Thanks for the socks. Size corresponds.
U***a –
love the shoes & fast delivery! purchased 2
Customer –
Real biutiful macci accattativilli also inglisc scorreggiuto
M***m –
Great Color and Broad convenient!
D***E –
super! очень быстра прислали, спосибо! и за подарачек
A***a –
Funny, light, i think the legs will not freeze, on the foot 30 cm, rus 45, took 14, a little freely even, the socks warm can be pricked, the store put the socks as a gift, truth on the female foot on the foot up to 25 cm. Thank you seller!
U***d –
Wife loves them
R***s –
Thank you very much to the store for the beautiful sneakers. And extra thanks for the gift of the socks. These sneakers correspond to 46-47 size 28-29 cm with a low lift. So, it is better to take 2 sizes more-do not make a mistake. On the leg look beautiful. In fact, not enough, well, i think the fur will sit a little and everything will be ok! Came within 14 days. I think it’s fast. Bubble packing, everything is neat, there is no smell. How to show themselves in the process of socks will write in addition. Once again i want to thank the seller of this store. I recommend. Very executive and responsible seller.
V***l –
Shoes are great! But it is unlikely that it is winter! If only to move in the car! Peter has been driving for about three weeks!
F***y –
Sneakers in size guessed, of course fire. I recommend
J***z –
Very nice shoe, size fits the description
A***n –
Excellent, light sneakers. I do not think that the russian winter will fit, but the thing is good.
L***a –
buenas
D***i –
Warm dish
A***h –
Thank you very quickly exactly a week. And as a gift to nazki. Thank you, real man.
Customer –
Okey.
A***v –
Delivery is fast. Excellent winter sneakers. At its 45th, took the 46th and did not lose, came to akkurat. The sneakers (boots) are warm, up to-20 exactly the legs will not freeze. Very comfortable. Purchase is satisfied with all 100. As a gift put summer socks, which is also excellent.
N***a –
I ordered 12 for 44-45, and came to 42-43 (it’s good that there is someone to wear) and so good, soft, warm, very light