We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.82 out of 5 based on 60 customer ratings
60 reviews
100% of buyers enjoyed this product!
5 stars
( 49 )
4 stars
( 11 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 4 out of 5
Customer –
kind of big but fast shipping.
Rated 5 out of 5
J***a –
Good quality and warm
Rated 5 out of 5
G***o –
I arrive in time and shape and with an extra gift, very reliable and the exact size
Rated 5 out of 5
T***r –
Comfortable, beautiful, yet unknown, how to behave in the cold. Purchase satisfied.
Rated 5 out of 5
P***a –
as good as was in the pics
Rated 5 out of 5
R***v –
The goods came very quickly. I’m moving: i’ll have time to look like it. For severe frosts will not work, but up to-10 will completely come down. Also the store put socks as a gift. Dude, respect and respect you.
Rated 5 out of 5
G***e –
Nice , beautiful
Rated 5 out of 5
M***a –
Nice..
Rated 5 out of 5
F***f –
Im so happy the package came so quick my boy is so happy the fit him perfect he can’t wait to go to school tomorrow..
Rated 5 out of 5
A***n –
Sneakers of course cool very, beautiful, all as in the photo. Very light on the leg, but definitely not for winter. In any case, not in the russian federation. Very, spring maximum. The sole is smooth and the rubber is soft. In the snow quite strongly slip, and on the ice and downwards. But i’ll tell you anyway. Crows are slaughter. Now about the store: worse nowhere, did not react to any message, before sending by size clarification. Changed the size table after payment of the goods and sent a smaller size. At the opening of the dispute, also did not react. Silence is complete. As a result, i was lucky and i sold the sneakers to a friend. The seller is worse, but the cros are steep and i ordered them again larger. In size i will say focus on the long foot on cm. This is the exact option and will come what you need.
Rated 5 out of 5
F***a –
Nice ones
Rated 5 out of 5
N***v –
Today these warm sneakers came, at-20 quite warm feet. Inside is artificial fur. Stitched exactly, the threads do not stick out anywhere. Shoelaces do not untie, dress like socks. The only controversial moment is the sole is smooth, although the shoes are not slippery. At its 42-43 size ordered 44 size, there is still room for a thick sock. Definitely recommend.
Rated 5 out of 5
M***o –
The three bs. nice, good and cheap
Rated 5 out of 5
R***i –
Great boots
Rated 5 out of 5
E***h –
Love it
Rated 4 out of 5
R***t –
The shoe string was damaged on one of the shoes was damaged. It is ripped almost in half I will have to buy another shoe string but the shoes are very nice and my son loves them. Just make sure shoe strings are not damaged. Thank you.
Rated 5 out of 5
V***s –
Perfect Shoes!!!
Rated 5 out of 5
E***o –
They look normal. Thanks for the socks. Size corresponds.
Rated 5 out of 5
U***a –
love the shoes & fast delivery! purchased 2
Rated 4 out of 5
Customer –
Real biutiful macci accattativilli also inglisc scorreggiuto
Customer –
kind of big but fast shipping.
J***a –
Good quality and warm
G***o –
I arrive in time and shape and with an extra gift, very reliable and the exact size
T***r –
Comfortable, beautiful, yet unknown, how to behave in the cold. Purchase satisfied.
P***a –
as good as was in the pics
R***v –
The goods came very quickly. I’m moving: i’ll have time to look like it. For severe frosts will not work, but up to-10 will completely come down. Also the store put socks as a gift. Dude, respect and respect you.
G***e –
Nice , beautiful
M***a –
Nice..
F***f –
Im so happy the package came so quick my boy is so happy the fit him perfect he can’t wait to go to school tomorrow..
A***n –
Sneakers of course cool very, beautiful, all as in the photo. Very light on the leg, but definitely not for winter. In any case, not in the russian federation. Very, spring maximum. The sole is smooth and the rubber is soft. In the snow quite strongly slip, and on the ice and downwards. But i’ll tell you anyway. Crows are slaughter. Now about the store: worse nowhere, did not react to any message, before sending by size clarification. Changed the size table after payment of the goods and sent a smaller size. At the opening of the dispute, also did not react. Silence is complete. As a result, i was lucky and i sold the sneakers to a friend. The seller is worse, but the cros are steep and i ordered them again larger. In size i will say focus on the long foot on cm. This is the exact option and will come what you need.
F***a –
Nice ones
N***v –
Today these warm sneakers came, at-20 quite warm feet. Inside is artificial fur. Stitched exactly, the threads do not stick out anywhere. Shoelaces do not untie, dress like socks. The only controversial moment is the sole is smooth, although the shoes are not slippery. At its 42-43 size ordered 44 size, there is still room for a thick sock. Definitely recommend.
M***o –
The three bs. nice, good and cheap
R***i –
Great boots
E***h –
Love it
R***t –
The shoe string was damaged on one of the shoes was damaged. It is ripped almost in half I will have to buy another shoe string but the shoes are very nice and my son loves them. Just make sure shoe strings are not damaged. Thank you.
V***s –
Perfect Shoes!!!
E***o –
They look normal. Thanks for the socks. Size corresponds.
U***a –
love the shoes & fast delivery! purchased 2
Customer –
Real biutiful macci accattativilli also inglisc scorreggiuto