We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.80 out of 5 based on 80 customer ratings
80 reviews
100% of buyers enjoyed this product!
5 stars
( 64 )
4 stars
( 16 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
C***e –
nice
Rated 4 out of 5
N***v –
Walked not long, the size corresponds, in appearance normal… velcro on velcro constantly falls off on the move
Rated 5 out of 5
Customer –
I love these shoes! I do wish I had gotten a size bigger because they run small, so be aware of that. But otherwise they are great! My new favorite boots!
Rated 5 out of 5
S***d –
Very fast delivery and the product is as described.
Rated 4 out of 5
Customer –
It is a bit differrent than the picture
Rated 5 out of 5
N***a –
The first time i ordered shoes, i liked it very much! the size took 39 on my 37, pm is small. the landing is very nice. look nice, super
Rated 4 out of 5
L***e –
Great size. I bought this for the price, but it’s a good product.
Rated 5 out of 5
Customer –
Good!
Rated 5 out of 5
C***t –
Shoes sitting pleasant and are good quality
Rated 5 out of 5
G***a –
As in the photo, right size when chosen by cm. 6, 23,5 cm
Rated 5 out of 5
Customer –
Superr Snellen delivery
Rated 5 out of 5
K***a –
In ukraine went well for a very long time, one from the longest of my orders, somewhere for a month and a week, when transporting a little wrinkled one boot, i will align, and so there are no comments, all whole, looks stylish, packed was good, although damaged alone, they are not warm, for a warm autumn it will be the most
Rated 5 out of 5
Z***a –
The size did not fit. Left her daughter. Quality does not seem very, but for such a price…
Rated 5 out of 5
L***n –
Batilons are good, only it’s hard to wear no castle. fast delivery
Rated 5 out of 5
A***r –
Same as in the photo. It didn’t take long to get to spain, about two weeks
Rated 5 out of 5
N***A –
The size corresponds to the table. Air capsules and shoes are nested in the shoes during transportation, it was not deformed, for which it is grateful to the store. Description corresponds. The smell is present, but over time, the socks of the shoes i think will disappear. I highly recommend. Boots are very light, there are no defects. Thank you seller!
Rated 4 out of 5
G***a –
The order arrived correctly
Rated 5 out of 5
N***a –
Thanks to the store. Boots are comfortable, but the size did not fit. I will order again.
Rated 5 out of 5
P***s –
Like but the size must be a number above. Wear 37 and chose this number, had a 38. Not me serve. Will offer.
C***e –
nice
N***v –
Walked not long, the size corresponds, in appearance normal… velcro on velcro constantly falls off on the move
Customer –
I love these shoes! I do wish I had gotten a size bigger because they run small, so be aware of that. But otherwise they are great! My new favorite boots!
S***d –
Very fast delivery and the product is as described.
Customer –
It is a bit differrent than the picture
N***a –
The first time i ordered shoes, i liked it very much! the size took 39 on my 37, pm is small. the landing is very nice. look nice, super
L***e –
Great size. I bought this for the price, but it’s a good product.
Customer –
Good!
C***t –
Shoes sitting pleasant and are good quality
G***a –
As in the photo, right size when chosen by cm. 6, 23,5 cm
Customer –
Superr Snellen delivery
K***a –
In ukraine went well for a very long time, one from the longest of my orders, somewhere for a month and a week, when transporting a little wrinkled one boot, i will align, and so there are no comments, all whole, looks stylish, packed was good, although damaged alone, they are not warm, for a warm autumn it will be the most
Z***a –
The size did not fit. Left her daughter. Quality does not seem very, but for such a price…
L***n –
Batilons are good, only it’s hard to wear no castle. fast delivery
A***r –
Same as in the photo. It didn’t take long to get to spain, about two weeks
N***A –
The size corresponds to the table. Air capsules and shoes are nested in the shoes during transportation, it was not deformed, for which it is grateful to the store. Description corresponds. The smell is present, but over time, the socks of the shoes i think will disappear. I highly recommend. Boots are very light, there are no defects. Thank you seller!
G***a –
The order arrived correctly
N***a –
Thanks to the store. Boots are comfortable, but the size did not fit. I will order again.
P***s –
Like but the size must be a number above. Wear 37 and chose this number, had a 38. Not me serve. Will offer.
Customer –
Thank You