Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
L***a –
Excellent I like it so much
T***r –
Exact item. Very good quality. See my results on IG @iAMphyr. Very fast shipping
K***h –
love it
Customer –
I had complications with my phone freezing then ending up ordering it 3 times. My bank and also the store spotted it 1st hand and contacted me. I am very pleased with the responses and how fast it was delivered. I can’t wait to get home to try it on and wear it!!!
C***z –
The girdle is comfortable and very good quality.
Customer –
Very satisfied, everything fits the description, delivery is fast. i recommend
B***z –
To my Buenisima!
O***i –
thanks I love it so much..
K***s –
BEST ONE OVER EVER HAD AND A GREAT PRICE!!
K***e –
Perfect
Customer –
Good quality, good material, for big bust.
G***r –
Niquel comme d’habitude je commande toujours les gaine chez eux livraison rapide et produits de qualité
L***l –
Ordered on feb 9. 2019 and got here feb.15 or 14. REALLY WAS SHOCKED at the fast shipment Because they had their Chinese holiday and store still made sure to ship out the order when I needed it in a hurry ! . OVERALLS THE product is really great Snug fit and true to size. AWESOME PRODUCT !! Very worth it !! And seller was amazing with communicating.
L***e –
very good quality
U***l –
My package came fast. Very durable, I live it
F***a –
Very good. Thank you.
S***e –
material is really strong and high quality. wore it for an hr. the test will come at the gym wish it were longer as I have a long torso. may buy a full one cause it’s really well made. size was true to the chart.
B***e –
Just a week to Finland. Great product
Customer –
This girdle is perfect exactly as in photo and material 100% good
B***s –
This is my third order, only this time for my friend. She is absolutely happy with her shapewear. And the communication with the store is great. And the shipping as well. Very fast to the Netherlands, ordered the 27th of February and receive on the 12th of March. Within 13 days. . No pictures because my friend did not take any yet. Thank you seller.