We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.92 out of 5 based on 130 customer ratings
130 reviews
100% of buyers enjoyed this product!
5 stars
( 120 )
4 stars
( 10 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 4 out of 5
L***r –
Good
Rated 4 out of 5
L***l –
Very satisfied.
Rated 5 out of 5
N***n –
The goods came quickly, everything works, very satisfied.
Rated 5 out of 5
D***s –
Works great
Rated 5 out of 5
D***k –
I just accepted the delivery od this humudifier. Ordered 24-4-2019, delivered 18-5-2019 to New Zealand. Cardboard box damaged but product itself unharmed. Matches store’s description. My husband thought that it’s made from a bamboo. It’s plastic but looks great. I turned it on immediately to test it, used red orange oil and it smells divine. Product came with detailed instructions in English and a measuring cup. Thank you seller.
Rated 5 out of 5
W***h –
awesome product
Rated 5 out of 5
M***o –
Excellent, great smells
Rated 5 out of 5
A***a –
The box is very wrinkled, but the goods are fine.
Rated 5 out of 5
M***m –
description is ok, received very fast – in 14 days
Rated 5 out of 5
T***i –
The product description was perfect, it’s same as in the pictures. I really love it and I highly recomend. Just perfect!
Rated 5 out of 5
Customer –
Great diffuser! Delivery in 3 days thank you
Rated 4 out of 5
R***s –
When arrived one of the two buttons was blocked in the plastic and I couldn’t put it on. I had to open the unit and adjust the circuit with leds and buttons. Afterwards it worked like it should. Not too much noise and the unit looks beautiful. I thought you could let change the led colour atomatique but you have to change yourself.
Rated 5 out of 5
Customer –
Everything as described Delivery time 5 days recommend
Rated 5 out of 5
R***B –
fantastic item works great very fast delivery!! thank u
Rated 5 out of 5
E***a –
I went a very long time, about a month, but we waited patiently) came packed with oils well, the box was a little wrinkled, but the device was a whole) a set of oils packed in a doll) looks stylish, very fit into the interior of the bedroom) holds exactly 400 ml of inputs, oil dripped 4-5 drops, the smell is light and pleasant) While tried only lavender) store thank you) i recommend)
Rated 5 out of 5
P***a –
Great product, little noise but not too much The delivery was very very fast. Thank you
Rated 5 out of 5
F***A –
This product and wonderful steam it and very strong.
Rated 5 out of 5
S***o –
Product as in the ad and photos, at first it works well, but you have to wait how long it lasts without spoiling. The store totally recommended. It took me 15 days from Germany to Ciudad Real, Spain
Rated 5 out of 5
S***c –
Thank you for the good service, I am so happy 🙂
Rated 4 out of 5
B***a –
Works well, heavy mist, makes even wet furniture around. I put it rather on a plastic plate. Sound ok for living room. Perhaps little noisy for bedroom.
L***r –
Good
L***l –
Very satisfied.
N***n –
The goods came quickly, everything works, very satisfied.
D***s –
Works great
D***k –
I just accepted the delivery od this humudifier. Ordered 24-4-2019, delivered 18-5-2019 to New Zealand. Cardboard box damaged but product itself unharmed. Matches store’s description. My husband thought that it’s made from a bamboo. It’s plastic but looks great. I turned it on immediately to test it, used red orange oil and it smells divine. Product came with detailed instructions in English and a measuring cup. Thank you seller.
W***h –
awesome product
M***o –
Excellent, great smells
A***a –
The box is very wrinkled, but the goods are fine.
M***m –
description is ok, received very fast – in 14 days
T***i –
The product description was perfect, it’s same as in the pictures. I really love it and I highly recomend. Just perfect!
Customer –
Great diffuser! Delivery in 3 days thank you
R***s –
When arrived one of the two buttons was blocked in the plastic and I couldn’t put it on. I had to open the unit and adjust the circuit with leds and buttons. Afterwards it worked like it should. Not too much noise and the unit looks beautiful. I thought you could let change the led colour atomatique but you have to change yourself.
Customer –
Everything as described Delivery time 5 days recommend
R***B –
fantastic item works great very fast delivery!! thank u
E***a –
I went a very long time, about a month, but we waited patiently) came packed with oils well, the box was a little wrinkled, but the device was a whole) a set of oils packed in a doll) looks stylish, very fit into the interior of the bedroom) holds exactly 400 ml of inputs, oil dripped 4-5 drops, the smell is light and pleasant) While tried only lavender) store thank you) i recommend)
P***a –
Great product, little noise but not too much The delivery was very very fast. Thank you
F***A –
This product and wonderful steam it and very strong.
S***o –
Product as in the ad and photos, at first it works well, but you have to wait how long it lasts without spoiling. The store totally recommended. It took me 15 days from Germany to Ciudad Real, Spain
S***c –
Thank you for the good service, I am so happy 🙂
B***a –
Works well, heavy mist, makes even wet furniture around. I put it rather on a plastic plate. Sound ok for living room. Perhaps little noisy for bedroom.