Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Shipping is long. I ordered three hours, myself and my sons. In general, for its price quite match. As soon as i dressed, the strap mount popped out. I put it back, soon it jumped out again and the clock fell into the water. Water seems not to be missed. Maybe this second mount jumped out, i.e. Both rods were crooked installed, i do not know. On the second watch of three, too, the rod jumped out. They are of course inserted back, but the clock can fly off the hand at the most inopportune moment.
Z***z –
Work)
A***s –
Bien
R***o –
The goods came through priblezit in 40 days plus minus i just in ukraine zhyvu well you yourself understand and the store sent within 12 chyas mozed and less. The goods in the photos are almost like only the backlight is when the hold near the light, but it lasts 1 minute and then extinguishes for 3 minutes. I accidentally broke it, but then fixed it with etics for hours to be more acute they are not very tightly attached. Packed at the highest level, you can believe me on the word i’m just lazy to take photos. So i am more mania happy thanks to the chyas in my opinion stand their denyag;)
M***A –
Checked. go while well. no complaints. i recommend the store
S***A –
The strap would only be bigger. Not enough for a man.
Customer –
nice ware, fair price, fast delivery!!!
A***y –
I suede the other time, the first time came the price, so once there was a stump not so!?, ale selveretz turning cats) that all is good)
R***i –
received as described
J***h –
Received in good order ….. took a little longer than other times but that should the fun not pressing ….. top store.
T***s –
nice
V***v –
Everything is fine, satisfied with the goods, i recommend the store!
N***v –
Watch for its price perfect came quickly really glow in the dark walk well Ordered for sample 2 hours one for 70 r the second for 200 so the difference of feeling very much in those even arrows in 1 day fell apart and these even number show hours very satisfied
A***n –
The clock came in 2 months. i forgot about them before i saw the bundle in the mailbox. packed in a puffy. time shows, in the dark illuminated, but only if there was light near. side buttons for ponte. in short, the clock costs its money.
R***a –
Good watch
K***y –
Days received from hanging over four. Two orders, the middle one is battery there are no operation high quality the EE
V***v –
The watch is super, the store is super, i recommend, went to the kemerovo region a little more than a month, considering the new year holidays.
T***r –
The product is as it looks, thank you.
M***s –
Patik,laba kvalitate.
A***v –
Watch cool. Fully correspond to the description. The goods are satisfied. The store is responsive, constantly was in touch. I recommend to everyone.